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FAQ
1. What is the first step?
Simply give us a call and a member of our design team will begin working with you on your project.
2. Do you charge a fee for the first visit or design?
No, the first visit and design are complimentary.
3. Where does the appointment take place?
An onsite survey of the space is recommended for all remodeling projects. New construction projects will take place in our showroom.
4. How long does it take to get the first design back?
The initial design and budget are usually completed within a week.
5. Can a general price range be given prior to a design?
Yes, we can provide you with some budgetary numbers based on previous projects that are similar to yours.
6. This is our first remodeling project; can you help us with the process?
Yes, please visit the "Our Services" page of our web site for a complete look at the Design & Build process. Any additional questions can be answered by calling or e-mailing our office.
7. What type of projects does your company normally handle?
Our most common projects include; kitchens, baths, home theaters, wine rooms, home bars & libraries along with any renovation, remodel or addition that may be necessary to complete the space.
8. What if our project requires an Architect or Engineer?
Trade Mark works directly with various Architects and Engineers that will assist in the planning process.
9. Who is responsible for obtaining permits?
Trade Mark will apply and obtain all necessary permits for your project.
10. Who will run the project?
After the design process is complete a project coordinator will be appointed to your project.
11. Will someone be able to assist me with all the product selections?
Yes, your project designer and coordinator will assist you with all your product selections.
12. How long will my project take?
Our most common projects are typically completed between 5-8 weeks from the date construction begins.
13. Do you offer financing?
Yes, we have well established relationships with lenders who are ready to assist you with your financing needs.
14. Do your products come with a warranty?
Yes, all of our products come with a manufacturer's warranty.
15. How many years of experience do you have in the industry?
We have over 20 years of industry experience.
16. Where are you located?
We are located at 1114 Goffle Road, Suite 201 Hawthorne, NJ 07506
17. Do I need an appointment?
Yes, it is recommended if you would like to discuss your project with a designer. Our general office hours are from 9-5 M-F and by appointment.
If you have specific questions about our products or services that are not answered here then please submit your questions through our blog at: www.trademarkinteriors.wordpress.com